Privacy Policy

This notice explains how we handle personal data when you browse this website and when you contact us. We aim to keep it plain: we only collect what we need to answer enquiries and improve the experience.

Data controller

AD Srl, single-member company

Registered office: Via Roma 135, 23032 Bormio (SO), Italy
Email: booking@adviaggi.it
PEC: amministrazione@pec.adviaggi.it

What data we collect

• Contact details (name, email, phone) when you write or call us.
• Enquiry content (dates, destination, number of participants, preferences) used to prepare a proposal.
• Technical browsing data (e.g. IP address, device type, pages viewed) in aggregate form, for security and statistics.

Why we process it (purposes) and legal bases

• Responding to enquiries and providing quotations or assistance (pre-contractual measures or performance of a contract).
• Operational management of files and communications (legitimate interest / contractual obligations).
• Website security, preventing abuse and malfunctions (legitimate interest).
• Statistics and measurement through analytics tools (consent, where required).

Google Tag Manager and measurement tools

Usiamo Google Tag Manager to manage the website's scripts (tags) in an orderly way. Tag Manager in itself is not a profiling tool: it simply loads other services (e.g. analytics).

Non-essential tags (e.g. analytics and marketing) are activated only after your consent, where required by law. You can change or withdraw your consent at any time.

Cookies and preferences

For details on cookies and how to manage them, see our Cookie Policy.

You can change your cookie preferences through the “Manage cookies” link (where present on the site) or in your browser settings.

Who we share data with

Data may be processed by technical suppliers (hosting, maintenance, measurement tools) acting as data processors. We do not sell your data.

Where necessary to handle your enquiry, data may be shared with partners involved in delivery (e.g. accommodation providers or local suppliers), limited to what is needed to provide the service.

Where data is processed

Data may also be processed by suppliers operating outside the European Economic Area. In that case we apply the appropriate safeguards required by law (e.g. standard contractual clauses).

Retention periods

• Enquiries and communications: for as long as needed to handle the request and to meet any legal obligations.
• Technical data and logs: for limited periods, for security and maintenance purposes.

Your rights

You may request access, rectification, erasure, restriction, objection and data portability, within the limits set by law.

To exercise your rights write to web@adviaggi.it or to the certified email address amministrazione@pec.adviaggi.it. You also have the right to lodge a complaint with the Italian Data Protection Authority (Garante per la protezione dei dati personali).

Updates

We may update this notice to reflect legal or technical changes. Last updated: 5 March 2026.