Terms of Use

Welcome to Alpine Dream. By using this website you accept these Terms of Use. Please read them carefully before using the information and services available on the site.

1. General information

This site is operated by:

AD Srl, single-member company
Via Roma 135
23032 Bormio (SO) – Italia
VAT number: IT04500900966

The Alpine Dream website provides information, content and contact tools relating to travel, tourism experiences, stays, events and services connected with organising holidays and activities in Italy and Europe.

2. Use of the site

You undertake to use the site in accordance with the law and with these terms. In particular, you undertake not to:

  • use the site for unlawful or fraudulent purposes
  • interfere with the operation of the site or its servers
  • attempt to access systems or data without authorisation
  • reproduce or use site content without permission

The site may be updated, modified or suspended at any time without notice.

3. Information about services

The information on the site is informative and promotional in nature. The travel services described may include, by way of example:

  • organised travel
  • sports or experiential activities
  • stays in hotels or apartments
  • events and travel packages
  • services for groups and tour operators

The specific conditions of each service, including prices, availability and booking arrangements, are communicated on each occasion in the offers or travel contracts.

4. Bookings and enquiries

The site may allow you to send enquiries or requests for quotations relating to travel, stays or tourism services.

Submitting an enquiry through the site does not constitute a binding booking. A booking becomes effective only after written confirmation and in accordance with the contractual conditions applicable to the specific service.

5. Third-party services

Some services offered through the site may be provided by external partners, including:

  • accommodation providers
  • local guides and operators
  • transport companies
  • event organisers

In such cases responsibility for the provision of the service remains with the service provider, under the applicable conditions.

6. Intellectual property

All content on the site, including text, images, logos, graphics and layout, is protected by copyright and intellectual property law. Reproduction, distribution or use of the content without the owner's written permission is prohibited.

7. Limitation of liability

While we make every effort to keep the information on the site up to date and accurate, Alpine Dream does not warrant that all content is at all times complete or free of errors.

The site may contain links to third-party websites outside the operator's control. Alpine Dream is not responsible for the content or services offered by such external sites.

8. Privacy and personal data

The processing of personal data is governed by our Privacy Policy.

For information on the cookies used by the site, please see our Cookie Policy.

9. Changes to these terms

The site operator reserves the right to update or amend these Terms of Use at any time. Changes take effect from the date of publication on the site.

10. Governing law

These Terms of Use are governed by Italian law. Any disputes shall be subject to the court having jurisdiction under the applicable legislation.

Role as travel intermediary

In some cases Alpine Dream acts as the direct organiser of travel services, while in others it acts as an intermediary between the customer and third-party travel service providers. Such providers may include, by way of example:

  • hotel e accommodation providers
  • tourist apartments and residences
  • transport companies
  • mountain guides and tour leaders
  • sports and outdoor activity operators
  • event organisers o esperienze

When Alpine Dream acts as an intermediary, responsibility for performing the service remains with the provider delivering it, under the applicable contractual conditions.

Services provided by partners and third parties

Molti dei servizi promossi sul sito sono forniti da partner locali, operatori turistici o accommodation providers indipendenti.

Alpine Dream seleziona attentamente i propri partner ma non può essere ritenuta responsabile per:

  • operational changes to services
  • programme changes due to weather conditions
  • transport delays or cancellations
  • interruptions caused by force majeure
  • any shortcomings attributable to suppliers

In such situations Alpine Dream may provide organisational assistance but cannot be held directly responsible for the delivery of the service.

Affitti turistici e accommodation providers

Il sito può presentare o promuovere appartamenti, residence, hotel o altre accommodation providers gestite direttamente o da partner del network Alpine Dream.

Le condizioni specifiche relative ai soggiorni, incluse:

  • rates
  • security deposits
  • cancellation terms
  • property rules

are set out in the booking conditions specific to the property or to the offer concerned.

Force majeure

Alpine Dream cannot be held responsible for being unable to provide services, or for programme changes, due to events beyond its control. Such events may include, by way of example:

  • extreme weather conditions
  • natural events
  • strikes or transport disruption
  • decisions by the authorities
  • health emergencies or travel restrictions

In such circumstances Alpine Dream will do its best to offer alternative solutions or organisational support.

Customer responsibilities

You are responsible for the accuracy of the information provided when requesting quotations or bookings. In particular, it is your responsibility to check:

  • the validity of travel documents
  • any health requirements
  • adequate insurance cover
  • physical fitness for sports activities

Alpine Dream cannot be held responsible for problems arising from failure to check these requirements.

Last updated: 2026

Use of artificial intelligence systems

Some content on this website, including translations into other languages, may be drafted or edited with the support of artificial intelligence tools. All published content is nonetheless subject to human review, and editorial responsibility remains with AD S.r.l.

Should automated assistance tools be activated (for example chat or virtual assistants), users will be clearly informed, at the time of first interaction, that they are interacting with an artificial intelligence system, in accordance with Article 50 of Regulation (EU) 2024/1689.

Information provided by any automated tool is indicative only and does not constitute a contractual offer: only written confirmations issued by our staff are binding.

This is a courtesy translation. In the event of any discrepancy, the Italian version shall prevail.